Voice Search for B2B: 3 SEO Tips to Get You Ahead of the Competition
Since the invention of “digital personal assistants” like Siri, Alexa and Google, voice search has been on the rise. Full Story: Business 2 Community
Where Voice Experiences Fit in Customer Service
As companies look to provide customers with better customer experience (CX), an increasing number are turning to voice solutions to provide quicker and better service in their contact centers. Full Story: CMSWire
What the Sonos-Google War Means for Big Tech
Some companies are fighting against the pull of the industry giants. Call them the ‘Cedelings.’ Full Story: Bloomberg
What can Alexa do? How Amazon’s assistant works and the best Alexa devices
Hey Alexa: if you haven’t met Amazon’s digital assistant yourself, you probably know a friend or relative who has. Full Story: T3
How does Google Voice work, and should you use it?
In the world of cloud-based phone systems, Google Voice is among the best. Full Story: Tom’s Guide
8 Voice Assistant Devices You Should Own in 2020
Here are the best devices that can be controlled by your voice. Full Story: Interesting Engineering
Voice-enabled investing: Three steps to prepare for enhanced client interactions
How can financial institutions implement voice technologies to improve the client experience and investor activity? Full Story: ITProPortal
The great thing about the future is that no one can know exactly what’s going to happen. Full Story: The Drum
Google boosts Assistant with device scheduling and text reading tech
Google is expanding the features of its voice-powered Assistant as the search giant vies with other tech companies for dominance in the market for smart home appliances. Full Story: Mobile Marketer
How to carry out effective analysis of voice of the customer
Companies that want to design an effective customer experience strategy know that one of the elements they have to take into account is the management of the voice of the customer (VOC). Full Story: ITWeb
