
How To Build A Chatbot That Doesn’t Sacrifice The Human Touch
The ability to seamlessly engage customers in a digitally enabled conversation is critical nowadays to delivering a superb customer experience (CX). Full Story: Forbes
The Great Voice Assistant Face-Off
I finally made up with my Amazon living room smart speaker. That’s the one I called Echo, so Alexa doesn’t answer by mistake. Alexa lives inside a Sonos One speaker in the bedroom. Same voice assistant, different speakers. Full Story: EE Times
Designing for Voice: Building Trust in Ambient Intelligence
Why voice assistants, spoken command and hands-free devices are pushing technology into the background. Full Story: Machine Design
A platform to design your own Alexa Skills
This is because only a few companies and industry experts have actually been encouraged to create their own voice assistant programs and skills. Full Story: Explica
Mozilla Updates Massive Open Source Voice Data Collection
Mozilla has released a large set of voice data as part of its Common Voice program. The open-source collection of transcribed recordings and metadata is offered by Mozilla to designers of voice apps and voice-enabled devices. Full Story: Voicebot.ai
Five easy-to-use Alexa commands to get you started with a voice assistant
Amazon Alexa can be fun but also incredibly useful, especially for older, vulnerable or isolated people. Find out how with our beginner’s guide. Full Story: Which?
Google Assistant continues to best Siri, even w/ iOS 14 improvements
Google Assistant has long dominated the voice assistant field, despite a huge head start from Apple’s Siri. Full Story: 9to5Google
Is Alexa the new “average consumer”? Trademarks and AI
The rapid development of AI technology is impacting and will continue to impact all sectors including IP. Full Story: Lexology
Usage of voice has plateaued — for now
While there’s been steady growth in the use of voice and virtual assistants since Siri was introduced more than a decade ago, the market hasn’t been transformed. Full Story: Search Engine Land
The case for putting a voice assistant in every device
As smart home technology has progressed over the last five years, the interconnectedness of devices has been the central draw. Full Story: Yahoo! Voices